Help Centre
Possible Causes For Instability/Slowness Within The Software
Wireless, Substandard or Faulty Network Components: Because Decorus for Sage handles data so quickly, it can stress the network. These components may include network drivers, network interface cards, cabling, hubs, and switches Data Storage ...
Login to Decorus Essentials
See Attached Document
Setting up the Data Path
Please see attached PDF
Adding a New Company
See Attached Document
Error: Wrong Version of XFRXLIB.FLL! When Printing
If you get the error, wrong version of XFRXLIB.FLL! when trying to print from Decorus Essentials making sure that you update to the latest version of the software should fix this problem. If this does not fix your issue, please submit a support ...
Error 2066: Index File is Corrupted. Please Rebuild it.
Error 2066 is caused by corruption in the index file. It can appear in any window within Landlord Manager/Decorus but is easy to fix. All that you need to do is reindex the software. Please see the attached documents for instructions If this ...
Changing The Company Address on Statements
Changing The Company Address on Statements To change your address on Statements: - Go to the spanner Icon at the top of Decorus Essentials/Decorus. - This will bring up the Sage company list, Click the 'Contact Details' tab from the bottom of ...
No Data to Print Message When Trying to Print a Landlord Statement with Benefit Activity
No Data to Print Message When Trying to Print a Landlord Statement with Benefit Activity If you get the 'No data to print' error message when trying to print a landlord statement with benefit activity from the activity tab within a tenancy ...
Adding a New Licence Key
Adding a New License Key - To enter a new license key, go to the start menu and under 'All Programs' search for the 'Decorus Essentials for Sage' folder. - Expand the folder and click on 'Enter new Landlord Manager key'. - This will open the ...
Upgrading Sage Version
Decorus Essentials and Decorus Professional both support Sage v16 onward (2010 to 2018). Each version has a different 3rd party integration key so this will need re-entering into the software once it is installed. The 3rd party integration is ...