The
‘Contacts’ Module, pictured below, consists of:
Options
Section
New Contact
This will open up the ‘New Contact’ window allowing you
to add contacts and all applicable information into the portfolio.
Edit Contact
Highlight the contact you wish to edit from the contact
list and click here or just double click the highlighted contact for the same
effect.
Delete Contact
Removes the highlighted contact from the system (it
will only remove contacts if there are no current tenancies attached). Be aware that this will delete ALL attached
notes, documents and emails, however, it will NOT delete any posted financials
as they will exist in Sage against the applicable department code.
Import Sage Contacts
Allows you to import your contacts from Sage
Contact Receipt
This allows you to receipt money, from a contact before
they are a tenant
Outlook Section
Send to Outlook
This allows you to send your contacts to your outlook
account
Communicate Section
Letter/Email/SMS
Please
see document ‘Sending Mass Letters, Emails and SMS’ for more details
Print/Export Section
Export to Excel
Will export the current ‘view’ to an
Excel Spreadsheet, i.e. if the filter was set to ‘Tenants’ it would export that
list of ‘Tenants’ on to an Excel Spreadsheet
(This
currently only works with Microsoft Excel)
Print List
This allows you to print the list
Reports
When you click on this it displays a few reports you
can print –
Dashboard
Can
produce Graphs (Bar, Pie, Doughnut, Line etc) for particular Filters from the
‘Contacts’ dashboard.
Example
Tag Section
Tag Mode
This section allows you to
select multiple entries at once (by ticking each one) for mass communication.
For example selecting SMS and selecting a template allows you to merge the
selected contacts.
Views Section
User Views
Please
see document ‘User Views’ for more details
Select Columns
Please
see document ‘Select Columns’ for more details.
In the bottom left corner of the main screen, you have 3 different
views.
Dashboard
Contact Cards
Contact List
In the ‘Contact Card’ and ‘Contact List’ you have filters
down the left hand side which will filter down to contact types