Possible Causes For Instability/Slowness Within The Software

Possible Causes For Instability/Slowness Within The Software

Wireless, Substandard or Faulty Network Components: Because Decorus for Sage handles data so quickly, it can stress the network. These components may include network drivers, network interface cards, cabling, hubs, and switches

Data Storage Components: Storage devices should be checked regularly for errors and fragmentation.

File Locking Issues: If one user performs an action that results in a table's memo file being locked, and a second user attempts to open the same table and access the memo field information, the second user may open the memo file with an incorrect block size, resulting in memo file corruption

Conflicting Software: Software such as Antivirus packages, Windows Firewall (if set incorrectly on servers), screen savers, and terminate-and-stay-resident applications (TSRs) can cause conflicts with Landlord Manage that could cause data corruption.

Network Settings and Service Packs: Make sure that your servers are running the latest service packs, check client settings (such as caching), and even try switching network client drivers (such as from the Novell Netware client to the Microsoft client for Netware)

Abnormal Termination of the Application While Manipulating Data: This would include loss of power, voltage spikes, internal consistency errors, page faults, and fatal exception errors.

    • Related Articles

    • Creating a new property without creating another department within SAGE

      Creating a new property without creating another department within SAGE     Contacting Jonathan to assist him with create a new property without creating another department within his company.   Remoted onto his PC and showed him how to  make this ...
    • Using Printers with Decorus Essentials

      Decorus gives users the ability to print information from most major views in the software. In this guide we will be going over where these options are and how they work. Printing from Module Overview View such as the Property Centre, Tenancy Centre ...
    • Upgrading Sage Version

      Decorus Essentials and Decorus Professional both support Sage v16 onward (2010 to 2018). Each version has a different 3rd party integration key so this will need re-entering into the software once it is installed. The 3rd party integration is ...
    • Setting Up SMS Text Messages

      To set up SMS in Decorus Essentials, Go to the ‘Overview’ module and click on the ‘Preferences’ icon     This will bring up the ‘Preferences’ window. Select ‘SMS’ at the bottom of the screen     Within this window click on ‘SMS’ and then ‘SMS Setup’ ...