General Data Protection Regulation (GDPR) Settings in Decorus

General Data Protection Regulation (GDPR) Settings in Decorus

Due to the changes in data protection, introduced from May 25th 2018 onwards, Decorus has a new GDPR feature to help you keep track of your contacts. To find out more about GDPR Legislation please see https://www.eugdpr.org/

To set your GDPR setting go into the contact record and click on the grey box to the right of ‘GDPR’


This will open the GDPR window where you are able to set the ‘GDPR Status’ on contacts


You can also add a date that the status was set and add notes. To insert notes into the ‘GDPR Log’, click ‘Insert into Log’. The ‘GDPR Log’ records all updates and changes to the settings with a date and time stamp


If GDPR consent has not been given on a contact, Decorus will prevent communications being sent to the contact. If the status is set to ‘Withdrawn’ or ‘Not Set’ and you try to send an email or SMS to the contact, you will get a message stating ‘GDPR consent has not been given on this contact’


You will also be prompted with the above message when entering a tenancy with a contact that has not given GDPR consent


A GDPR filter is available in the ‘Contacts’ module to allow you to differentiate between contacts who have given consent and those who have not


To mass update contact GDPR settings, go to ‘Preferences’ and under the ‘Data’ tab, click ‘Mass Update GDPR’. You can then choose which contact types you want to update.


Please Note: Users must have ‘View/Set GDPR Info’ ticked in their user profile to make changes to GDPR settings

 


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