Deposit Receipt and Return
Receipting Deposits
Custodial (paid into deposit scheme)
Once you have received the deposit payment from the tenant you will need to transfer the payment to the deposit scheme.
- Go to the 'Tenancy' module and double click on the tenancy that you wish to transfer the deposit from.
- From here click on 'Transfer Deposit'
- This will open up the 'Deposit Transfer' window. In this window enter the deposit reference ad make sure the bank is the same as the one you paid the tenants deposit money into and click 'Save'.
- This will record the deposit as being transferred to the deposit scheme, you will now need to make the payment.
Insurance (held by Agent/Landlord)
You can receipt tenants deposit straight into the deposit account.
- Select the deposit account from the drop down 'Account' list on the 'Tenant Receipt' window.
- Once the details are entered in correctly click 'Pay in Full' and 'Post Receipt'.
If you have a different deposit account to the account you receipted the deposit into, you will need to do a 'Bank Transfer' to transfer the deposit into your deposit account (This is found in the 'Agent' module).
- From the 'Bank Transfer' window select the correct account and amount then click 'Transfer'.
- Click 'Yes'.
Landlord (transferred to Landlord - Agent Version)
- From within the property record, under the 'Management' tab, you need to tick 'Transfer deposit to the landlord'.
- When receipting the deposit, it will 'Clear Receipt' to the landlord and appear on the next statement.
- Click 'Pay in Full', 'Post Receipt' and 'Clear Receipt' as shown above to create the landlord statement for the deposit.
Returning Deposit - Custodial (held by deposit scheme)
If the tenant is due a full refund of the deposit from the deposit scheme, then no further action is to be taken by the landlord/agent as the deposit scheme will deal with this.
If money is owed to the landlord/agent for damages where the deposit is held by a deposit scheme, create the charge for damages either by 'Tenant Invoice' or 'Supplier Invoice' charged to the tenant.
Tenant Invoice
This is if the damage cost is covered by the landlord/agent, receipt the money into your office account.
Supplier Invoice
This is if the damage cost is paid onto a supplier. You now receipt the money from the tenant, putting in the 'Reference' box 'From Deposit Scheme'.
- Click 'Pay in Full' and the 'Post Receipt'.
Insurance (held by landlord/agent)
When a tenant moves out of a property, in the 'Change Status' window, tick 'Create Deposit Credit' - a credit transaction is then created for the full deposit amount back to the tenant. If the full mount is due back to the tenant, credit back through 'Tenant Refund' in the 'Tenancy' module.
- 'Pay in Full' and 'Post Receipt'.
If money is to be held back from the tenant for damages, create a 'Tenant Invoice' using nominal from the '4000' range.
- Go to the 'Tenant Refund' in the 'Tenancy' module and refund the difference, 'Pay in Full' and 'Post Receipts'.
For More Information Please See The Attached Document