When trying to post a ‘Tenant Receipt,’ if a message
appears saying. This generally means that a previous transaction did not post
through to Sage, due to either a PC crash, slow network or corrupt transaction,
i.e. missing bank account, wrong date, etc.
If Decorus detects that a transaction is corrupt, it
prevents it being posted and puts it in the ‘Front Desk Receipts’ window within
the ‘Tenancy’ module
This will bring up the ‘Batch Receipts’ window. In this
example the date is incorrect. Highlight the transaction by clicking on once
and click ‘Delete’ –
Click ‘Yes’ to the next message – the system will now
allow you to generate the receipt again.
Front Desk Receipts
The ‘Front Desk Receipt’ window allows you to enter receipts without posting them into sage. it is also where rents will show if you are getting the message 'an unposted transaction already exists'. In the ‘Tenancy’ module, click on ‘Front Desk ...
Printing Receipts in Decorus
Printing Receipts in Decorus Decorus is able to print receipts directly from the software. The transaction types that are available to be printed are both SR and SA. To print off a receipt, go to the ‘Activity’ of a contact or tenancy record and ...
Maintenance Check in Sage
It is advisable to check your data in Sage regularly for any errors or warnings. Click on ‘File’ and from the drop down menu, select ‘Maintenance’ 2014 Version 2016 Version 2014 Version A new window will appear, click ‘Yes’ In the next window, ...
Clearing Receipts to the Landlord
Go to the ‘Tenancy’ module, select the relevant Tenancy and click on ‘Tenancy Receipt’ This will bring up the 'Receipt' window with the tenancy details pre-selected Before Posting a receipt please check the following: The bank account details are ...
Installation of Decorus for Sage
This is the web address to download Decorus for Sage: www.decorus-pms.com/downloads/Decorus-Setup.exe Enter the web address into your web browser then press enter. Depending on the Internet Browser you’re using, the view may be different to the ...